Terms of Service

Digyverse helps businesses and agencies turn their data into marketing. You can analyse business data, create campaign strategies, copy and images with AI, plan a content calendar, and schedule and publish posts to connected accounts such as Facebook and Instagram. The service is provided by DIGYVERSE MARKETING AND ADVERTISING AGENCY LLP.

• You must be 18 or older. If you sign up for a company, you confirm that you have the authority to accept these terms for it.
• Give us accurate details and keep your password private.
• You are responsible for what happens under your account, including what your team members do.
• Company owners decide who joins their workspace and which clients and modules each person can use.
• Tell us right away if you think someone else has used your account.
• If you are an agency, you confirm that you have your clients' permission to connect their accounts and upload their data to Digyverse.

Please use Digyverse fairly. You agree not to:

• Break the law or post anything illegal, hateful, misleading, or that infringes someone else's rights.
• Upload data you do not have the right to use, or personal data you do not need.
• Try to access another company's data, or to disrupt or reverse engineer the service.
• Use the service to spam or to send unwanted messages.

If you connect Facebook or Instagram, you must also follow Meta's Platform Terms, Developer Policies, Community Standards and Instagram Terms of Use. You confirm that you have the right to connect each account, and that the owner of an account can remove our access at any time. You are responsible for the content you publish to those accounts. We may pause a connection if it puts your account or ours at risk.

You keep ownership of everything you upload and create in Digyverse, including your brand content, data, campaigns and posts. You give us permission to store, process and display it, and to send it to the AI providers and connected accounts you use, only as needed to run the service for you. Our Privacy Policy explains what we collect and how we protect it.

Digyverse's software, design and branding belong to DIGYVERSE MARKETING AND ADVERTISING AGENCY LLP. You may use the service as these terms allow, but you may not copy it, resell it, or offer it to others as your own.

Digyverse uses AI to write copy and create images. AI can make mistakes, such as wrong facts, wrong dates or odd details in an image. It may also produce content that looks similar to existing work. Please read and check everything before you publish it. This includes replies to comments and messages that you ask Digyverse to write or send. You are responsible for the content you approve, publish or send.

Publishing and reading data from Facebook and Instagram depends on Meta's systems and on the access you give us. Scheduled posts can fail or be delayed if Meta rejects a post, changes its rules, has an outage, or if your access expires or is removed. We will show you when a post did not go out, but we cannot promise that every post will publish.

If you connect Canva, you must also follow Canva's terms. Editing in Canva depends on Canva's systems and on the access you give us. Opening an image in Canva or bringing it back can fail if Canva has an outage or changes its rules, or if your access expires or is removed. You are responsible for what you edit and publish.

Digyverse is not affiliated with, endorsed by or sponsored by Meta, Google, OpenAI, Anthropic or Canva. Their names belong to them. Facebook and Instagram are trademarks of Meta Platforms, Inc. Canva is a trademark of Canva Pty Ltd.

• Digyverse is offered as a base plan, with paid add-ons for extra features and higher limits. The price and limits of your plan are shown when you sign up, or are agreed with you in writing.
• Fees are charged for the period you choose. Applicable taxes, such as GST, are added where they apply.
• You can cancel at any time by emailing us. You keep access until the end of the period you have paid for, and we do not charge you again.
• Fees already paid are not refunded for time already used, unless the law says otherwise or we agree otherwise in writing.
• If we change our prices, we will tell you in advance and the new price applies from your next period.

We work hard to keep Digyverse running well, but we provide it "as is" and cannot promise it will always be available or error free. We are not responsible for lost profits, lost business, or indirect damages, or for problems caused by third-party services such as Meta, Google or AI providers. Where the law allows, our total responsibility to you is limited to the amount you paid us in the 12 months before the problem arose.

You can stop using Digyverse at any time and ask us to delete your data using our Data Deletion page. We may suspend or end an account that breaks these terms or puts others at risk, and we will tell you why when we can.

We may update these terms as Digyverse grows. When we make a meaningful change, we will update the effective date at the top and tell account owners by email or inside the app. If you keep using Digyverse after a change, you accept the new terms. These terms are governed by the laws of India, with the courts of Ahmedabad, Gujarat.

If you have a question or complaint about your data or these terms, write to Jaydev Panchal at connect@digyverse.com. We will reply within 30 days.

DIGYVERSE MARKETING AND ADVERTISING AGENCY LLP
B 504, Aditi Avenue, Nr Vandematram Tenament, Opp Vishwas City 3, Chandlodia, Gota, Chandlodia Police Station, Ahmedabad City, Ahmedabad - 382481, Gujarat, India
connect@digyverse.com